- Product and price inquiries
- Technical support - Linux only
- Worldwide
Technical Support
We are happy to offer our experience and knowledge.
- For free when support is not successful or it is a warranty problem
- 70 CHF / hour netto time spent by the supporter (not the duration of the support!)
To save customer's costs we can give suggestions, the customer proceeds independently and asks only when needed.
We send an invoice by e-mail afterwards. It's possible to pay by IBAN, SWIFT, Paypal, personally or electronically by Bitcoin. A payment in advance may be required for new customers.
It can happen that the staff doesn't respond immediately or is even absent (depending on opening hours). In that case we are kindly asking for patience.
Instructions for the IRC chat
Please click the following link and fill in the reCAPTCHA (deformed words), then press Connect. If you adjust your nickname, please do not use spaces.
After initial screen with lots of text the chat comes. A list of the chat participants will be on the right side. Write your messages into the long empty line at the bottom.
